Last updated: November 2, 2025
MERO BV, Leopold de Waelstraat 20, 2000 Antwerp, Belgium, BCE/KBO 1026.266.928, VAT BE1026.266.928. Contact: info@mero-restaurant.com, +32 32 754 152.
These terms apply to the website, online reservations made via the Zenchef widget, newsletter sign-ups, contact enquiries, and the purchase of gift vouchers sold online through this site.
Reservations are managed through the Zenchef widget. You may receive confirmation and reminder messages. If a deposit or pre-authorisation is required for certain dates or party sizes, this will be shown during the booking flow before you confirm. Zenchef supports deposits and no-show management features.
If you arrive late, we may release the table after a grace period. Please contact us if you are delayed.
Follow the instructions in your confirmation email or contact us at info@mero-restaurant.com.
Gift vouchers are sold online for private use. Delivery may be by email (e-voucher) or physical card where offered. Details, price, and any delivery fees are shown at checkout.
Vouchers are redeemable only at MERO BV and cannot be exchanged for cash. If the purchase price of your meal exceeds the voucher value, you pay the difference. If it is less, remaining value stays on the voucher where technically supported.
Unless stated otherwise at checkout, vouchers are valid for 12 months from the purchase date. Please check the exact validity on your voucher.
If you buy as a consumer online, a statutory right of withdrawal may apply for 14 days from delivery, except where an exception under consumer law applies. If a voucher has been fully redeemed during this period, the right of withdrawal no longer applies. To exercise your right, contact info@mero-restaurant.com with your order reference.
Prices shown on the website are in euros and include VAT unless stated otherwise.
Online payments for gift vouchers are processed by our payment provider. We do not store full card details.
In-restaurant payments are accepted by cash or card.
Allergen and ingredient information is available on request. Menus and prices may change without notice.
We aim to keep information accurate and the website available, but do not guarantee that the site will be uninterrupted or error free. We may suspend access for maintenance or security.
We are not liable for indirect or consequential losses arising from use of the site or third-party tools embedded in it, to the fullest extent permitted by law. Nothing in these terms limits liability for death or personal injury caused by negligence or for fraud.
Our site integrates services provided by third parties, including Zenchef for reservations. Their terms and privacy policies apply to their services.
All content on this website, including text, images, and logos, is owned by or licensed to MERO BV. You may not reproduce, distribute, or create derivative works without prior written consent, except for personal, non-commercial use.
These terms are governed by Belgian law. The courts of Antwerp (Antwerpen) have non-exclusive jurisdiction.
Questions about these terms: info@mero-restaurant.com